Help Center

2.8

Yes, a certified Control4 dealer is required to add our drivers to your project, similar to any other Control4 driver.

If you need to transfer the driver to another Control4 controller, the license key needs to be reset.  Please email us at support@epic-systems.com and include your license key and we will reset it for you within 24 hours.

Once your key is reset, then you simply need to activate it on the new controller, and then perform a reboot of the controller in order to restore your trigger events and programming.

We have found that the easiest thing is to use an IP Scanning utility- preferably Advanced IP Scanner, or the Fing mobile app, to determine the IP of the Echo.  To be sure you are looking at the correct device, you can cross-reference the device's MAC address with the MAC address shown in the Alexa app (under Settings -> <Your Echo Name> -> MAC address is shown at the bottom of the settings screen.

Yes - definition and programming of the Triggers, as well as discovery of the Triggers, can all be done with Home Edition.